That licence might be directly owned or shared by someone else as part of a Microsoft 365 Family (formerly Home) plan. ‘Belongs to …’ shows the email address that software licence is linked to. We recommend digging a little deeper and find the ‘Belongs to. Work and Personal) so the login details at top right of the title bar do not necessarily show the owner of the Microsoft 365 plan. Note: it’s possible to have multiple account logins to Office software (e.g. There’s also a Manage Account button which opens a browser window to show your Office 365 account details at. If you have Microsoft 365 software or apps installed on a computer or device, the linked Office 365/Microsoft 365 account is shown on one of the info screens. There are two ways to discover your Microsoft 365 linked email address, depending on whether you have Microsoft 365 software installed and activated or not. If you know which email address to use for your Microsoft account login, then you’re good to go.īUT, it’s also possible to have multiple Microsoft accounts with different email logins! For example, a Microsoft account with your regular or permanent email address and another Microsoft account for your Hotmail/MSN/ email account. Microsoft 365 plans are linked to a Microsoft account which, in turn, uses an email address for login. Probably because the University offer is a five-year plan and people seem to lose track of how they setup their account many years ago. Microsoft 365 University plan customers seem especially prone to this problem. Which one do you want to use Work or school account. This email is used with more than one account from Microsoft.

See: Which Office 365 plan have you purchased or using? Choose the account youd like to use to open Test.

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